bt299 Terms & Conditions — Please Read Before Playing

Welcome to bt299. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and bt299 ("the Company", "we", "us", "our"). These Terms apply to all use of the bt299 website accessible at bt299.pro, including all games, betting markets, promotional offers, payment services, and any other features made available to registered users. Please read these Terms carefully before registering an account or placing any wager. If you do not agree with any part of these Terms, you must not use this platform.

bt299 reserves the right to amend these Terms at any time. Amendments will be posted on this page with an updated effective date. Continued use of the platform after any amendment constitutes acceptance of the revised Terms. Players are advised to review this page periodically.

To register and use bt299, you must satisfy all of the following eligibility conditions at all times. Failure to meet any of these conditions constitutes a breach of these Terms and may result in account suspension or permanent closure without prior notice.

• You must be at least 21 years of age at the time of registration and at all subsequent times you use the platform.
• You must be acting as an individual, in your own name and for your own personal, non-commercial use only.
• You must not be a resident of any jurisdiction where online gambling is prohibited by local law.
• You must not have been previously excluded from bt299 or have had an account closed for violation of these Terms.
• You must have the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction.

bt299 reserves the right to request proof of age and identity at any time. Accounts found to be in breach of eligibility requirements will be suspended immediately and any funds held subject to review may be withheld pending investigation.

Registration

To access the full features of bt299, you must register a single personal account. During registration, you are required to provide accurate, complete, and up-to-date information including your legal name, date of birth, and a valid mobile number registered in your name. bt299 may at any time require you to verify this information through a formal KYC (Know Your Customer) process. Providing false information is a material breach of these Terms.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or any security code with any third party. bt299 will never ask for your password by email or live chat. In the event of suspected unauthorised access, you must notify bt299 immediately. bt299 is not liable for losses arising from unauthorised account access caused by your failure to secure your credentials. You agree to:

• Log out of your account after each session, especially on shared or public devices.
• Not to allow any other person to use your account under any circumstances.
• To update your account details promptly if any information changes.

Deposits

All deposits to your bt299 account must be made using a payment method registered in your own name. bt299 accepts the following payment channels for players based in Bangladesh:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Card payments: Visa, Mastercard (where available)
• Minimum deposit amounts apply and are displayed at the time of transaction. Deposits are credited to your gaming balance in BDT.

Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit wherever possible, subject to KYC verification. bt299 aims to process all withdrawal requests within 30 minutes of approval for mobile banking channels. Processing times for other payment methods may vary. The following conditions apply to all withdrawals:

• You must have completed identity verification before your first withdrawal request can be processed.
• Bonus funds must satisfy the applicable wagering requirement before they can be withdrawn.
• bt299 may delay or decline withdrawal requests where fraud, money laundering, or Terms violation is suspected, pending investigation.

bt299 offers various promotional bonuses including welcome bonuses, reload bonuses, and free spins. All bonuses are subject to the following general conditions unless explicitly stated otherwise in the specific promotion terms:

• Bonuses are available only to registered players who have completed identity verification.
• Each bonus offer is limited to one per player, per household, and per device unless stated otherwise.
• Wagering requirements must be completed within the timeframe specified in the promotion. Failure to do so results in the bonus and any associated winnings being forfeited.
• bt299 reserves the right to reclaim any bonus or winnings if it determines that the bonus was claimed fraudulently or in breach of these Terms.
• Bonuses cannot be transferred, exchanged for cash, or combined with other offers unless explicitly stated.

bt299 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Players who have already claimed a bonus in progress will not be retroactively affected by changes to that specific promotion, but future promotions are not guaranteed.

General Betting Rules

All bets placed on bt299 are subject to the specific rules of the relevant game or market. Players are responsible for ensuring they understand the rules before placing any wager. bt299 makes game rules available within each game interface and in the FAQ section of this website. Once a bet is confirmed and accepted by the platform, it is final and cannot be cancelled or amended by the player. bt299 reserves the right to void any bet placed in error, due to technical fault, or in circumstances where the odds or game outcome were clearly incorrect at the time of placement.

Cricket and Sports Betting

bt299 offers pre-match and live betting on cricket — including BPL, IPL, T20 World Cup, and international fixtures involving the Bangladesh Tigers — as well as other sports. The following specific conditions apply to sports betting:

• In the event of a match abandonment or void, bets will be settled according to the rules displayed in the relevant market at the time of bet placement.
• bt299 reserves the right to suspend a market at any time if integrity concerns arise or if the outcome is already known at time of bet placement.
• Live betting odds fluctuate in real time. bt299 is not responsible for technological delays that may result in a bet being accepted at a stale price.

The following activities are strictly prohibited on bt299 and will result in immediate account suspension, forfeiture of funds, and may be reported to the relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform in any way that provides an unfair advantage.
• Opening or operating more than one account, or colluding with other players to manipulate game outcomes or exploit bonus offers.
• Engaging in any form of money laundering, including using bt299 as a conduit to transfer or clean funds of illegal origin.
• Exploiting software bugs, glitches, or errors in game mechanics for financial gain. Any winnings generated through exploitation of errors will be voided.
• Using another person's payment method, identity documents, or account credentials without their explicit consent.
• Engaging in any conduct that is abusive, threatening, or harassing toward bt299 staff or other users through any communication channel.

bt299 employs fraud detection systems that monitor account activity continuously. Where prohibited activity is detected, bt299 may freeze the account, reverse pending transactions, and withhold balances pending a full internal investigation. The outcome of any investigation is final and binding.

bt299 is committed to promoting safe and responsible gaming. This platform is strictly for adults aged 21 and above. bt299 provides the following responsible gaming tools to all registered players, accessible from within your account settings after login: deposit limits (daily, weekly, monthly), session time reminders, temporary self-exclusion, and permanent account closure on request.

If you believe your gaming has become harmful to yourself or others, please stop playing and contact our support team immediately at [email protected]. You may also visit our dedicated Responsible Gaming page for more detailed guidance and self-assessment resources. bt299 will never pressure a player to continue gaming or to reverse a self-exclusion decision.

Limitation of Liability

To the maximum extent permitted by applicable law, bt299 excludes all liability for direct, indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to losses from betting outcomes, technical failures, service interruptions, or unauthorised account access resulting from your failure to maintain credential security. bt299's total liability to any player in connection with these Terms shall not exceed the total net deposits made by that player in the 30 days preceding the event giving rise to the claim.

Amendments to Terms

bt299 reserves the right to update or amend these Terms at any time. Where changes are material, bt299 will endeavour to provide reasonable notice via the platform or by email to your registered address. Your continued use of bt299 after changes are posted constitutes acceptance of the amended Terms. If you disagree with any amendment, your only recourse is to close your account and withdraw your remaining balance.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be severed from the remaining Terms, which shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

If you have any questions regarding these Terms & Conditions, or if you wish to raise a complaint, dispute, or responsible gaming concern, please contact the bt299 support team. Our team is available 24 hours a day, 7 days a week.

Email: [email protected] (plain text — not a clickable link). Response times are typically within 2 hours during peak hours (Bangladesh Standard Time, UTC+6). For faster resolution of account issues, please have your registered mobile number and account username ready when contacting support.